Welcome

Zerobuild is one workspace for the three places your company's knowledge actually lives: team chat, customer conversations, and docs. They share one database from day one — so search works across all of it, notifications come from one place, and nothing has to be copied between tools.

New here? Start with the Quickstart — ten minutes from signup to a live chat widget on your site.

What's in these docs

• Getting started — workspace setup, inviting your team, settings
• The surfaces — team chat, Loops, live chat, the Library, contacts, and search
• Publishing — turn internal docs into a branded public help center
• The widget — the live chat embed your customers see
• Open platform — MCP, the REST API, webhooks, and the desktop app
• Workspace admin — billing, plans, and data export

The idea behind it

Most teams run support in one tool, internal chat in another, and documentation in a third — then spend their day copying context between them. Zerobuild is built on a different premise: a customer message, a teammate message, and a doc are records in the same system. When everything lands in one substrate, the follow-ups get lighter — and the work stays where you can find it.