# The Library

The Library is where your company's written knowledge lives — playbooks, policies, guides, notes. Docs here are searchable alongside your conversations, and any folder can become a [public help center](/help-center).

## Writing

The editor covers the blocks documentation actually needs: headings, paragraphs, bulleted and numbered lists, tables, code blocks, images, links, and inline formatting. Docs auto-save as you type.

Start from scratch, or from a **template** — a few are built in, and any doc can be saved as a template for your team.

## Organizing

Docs live in **folders**, nested up to five levels, arranged by drag-and-drop. The order you set is the order everywhere — including the sidebar of a published help center.

## History & safety

- **Version history** — snapshots are taken automatically while you edit; view any version and restore it.
- **Editing lock** — while someone's editing, the doc is locked for others; locks expire after five minutes of inactivity, so nothing stays stuck.
- **Comments** — anchor a comment to a passage of text, thread the discussion, resolve it when settled.

## Trust

Every doc can carry an **owner**, a **verified** stamp, and a **review-due date** — so "is this still true?" has an answer attached to the doc itself. Verification shows up wherever the doc does, including on published sites. See [Verification](/verification).

## In and out

- **Markdown both ways** — copy any doc as markdown, or create docs from markdown through the [API and MCP](/mcp).
- **Chat previews** — paste a doc link in chat and it unfurls into a preview card.
- **Export** — your docs are part of the workspace [data export](/data-export). No lock-in.